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Pharmacy First Scotland

NHS Pharmacy First Scotland is a service offered by our pharmacy to assist patients with access to advice and appropriate treatment for minor illnesses and common health complaints without the need for a GP appointment.
Just walk-in to our pharmacy. Conditions we can treat as part of Pharmacy First Scotland are:
Backache
Back pain, particularly lower back pain, is very common. It usually improves within a few weeks but can sometimes last longer or keep coming back. Back pain can range from a muscle ache to a shooting, burning or stabbing feeling. We can help you with back pain.
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Cold Sores
Cold sores are small blisters that develop on the lips or around the mouth. They’re caused by the herpes simplex virus (HSV) and usually clear up without treatment within 7 to 10 days. Our experienced pharmacists can help you with cold sores.
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Constipation
Constipation is a common condition that affects people of all ages. It can mean that you’re not passing stools regularly or you’re unable to completely empty your bowel. Constipation can also cause your stools to be hard and lumpy, as well as unusually large or small.
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Diarrhoea
Diarrhoea is passing looser, watery or more frequent poo (stools) than is normal for you. It affects most people from time to time and is usually nothing to worry about. It can be distressing and unpleasant. It normally clears quickly or our pharmacist can help you.
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Hay Fever
Hay fever is a common allergic condition. It affects up to 1 in 5 people at some point in their life. You’ll experience hay fever symptoms if you have an allergic reaction to pollen. Pollen is a fine powder released by plants as part of their reproductive cycle. Need some help?
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Head Lice
Head lice are tiny insects that live in hair. Nits are the empty egg cases attached to hair that head lice hatch from. They’re largely harmless, but can live in the hair for a long time if not treated and can be irritating and frustrating to deal with. Our pharmacists can help you with head lice.
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Hemorrhoids
Hemorrhoids (HEM-uh-roids), also called piles, are swollen veins in the anus and lower rectum. Hemorrhoids are similar to varicose veins. Hemorrhoids can develop inside the rectum, called internal hemorrhoids. They also can develop under the skin around the anus.
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Indigestion
Indigestion can be pain or discomfort in your upper abdomen (dyspepsia) or burning pain behind the breastbone (heartburn). Dyspepsia and heartburn may occur together or on their own. Symptoms usually appear soon after eating or drinking. Our pharmacists can help you with indigestion.
Mouth Ulcers
Mouth ulcers are painful sores that appear in the mouth. They’re uncomfortable but they’re usually harmless. Most clear up by themselves within 1 to 2 weeks. Mouth ulcers are common and can usually be managed at home or our pharmacist can help you.
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Threadworms
Threadworms (pinworms) are tiny worms in your poo. They’re common in children and are spread easily. You may spot threadworms in your poo. The worms look like threads of white cotton and are about 1cm long. You can treat them without seeing a GP by using our walk-in service.
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Thrush
Thrush is a very common yeast infection. It’s not a sexually transmitted infection. It’s usually harmless but it can be uncomfortable and keep coming back. Some people have no signs of thrush at all. Sometimes there is too much yeast and it can cause symptoms.
Verrucas
A verruca, a plantar wart, is a wart that grows on the bottom of the foot and is caused by the human papillomavirus (HPV). Verrucas can be contagious and spread by contact with an infected person or by touching contaminated surfaces, like in a pool or shower.
Warts
Warts are small lumps that often develop on the skin of the hands and feet. They vary in appearance and may develop singly or in clusters. Most people will have warts at some point in their life. They tend to affect children and teenagers more than adults. Need some help?
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About Pharmacy First Scotland

We can provide you the same treatments you would get from a GP.
The Pharmacy First Scotland Service is an accessible service for all, where you can receive support, advice and if necessary, medication to support you with common conditions.
How Do I Access the Service?
Anyone registered with a GP in Scotland or residing in Scotland is eligible to use this service.

Simply visit our pharmacy.

There is no need to book an appointment but if you have a fever or are experiencing any other COVID related symptoms, please call ahead to speak to a member of the Pharmacy Team before visiting us in person.

What to expect?
  • Information Request: The pharmacist will ask for your name, date of birth, and postcode to record the consultation.
  • Consultation: Discuss your symptoms with the team.
  • Advice and Treatment: Receive expert advice and, if necessary, medication.
  • Referral: If more specialised care is needed, our team may refer you to another healthcare professional, such as your GP.
  • Privacy: If you prefer privacy, you can request to use the consultation area or room.

What Conditions are Covered?
Our teams can offer advice and treatment using over-the-counter medications for a variety of common conditions including constipation, diarrhoea, head lice, haemorrhoids, mouth ulcers, threadworms, warts, dry eyes, ear wax removal, eczema, as well as pain relief and anti-inflammatory medications for various conditions.

If you think you have one of these conditions, you can have a private consultation with one of our pharmacists. They can support you with advice tailored to your needs and suggest treatments to help manage your symptoms.

If you want a specific medicine or product, you may need to purchase it.

Additionally, all pharmacies can provide some prescription medications for urinary tract infections, some skin infections (including insect bites), hay fever, shingles, and impetigo, following a consultation with a pharmacist.

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Looking for another service?

You can find your nearest branch offering the service you are looking for using our interactive map. You can also get directions from your door
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